Question 1

What is Flint Physiotherapy?

Accepted Answer

Flint Physiotherapy is a mobile physical therapy and strength training service that comes directly to your home. We specialize in helping older adults improve strength, balance, and confidence so they can stay independent and avoid falls.

Question 2

What Makes Flint Physiotherapy Different From Other Physical Therapy Companies?

Accepted Answer

Most physical therapy companies focus on treating pain or recovering from an injury. While we do that too, our primary focus is helping older adults stay strong, independent, and active for as long as possible.

Unlike traditional clinics, we bring our services directly to your home, retirement community, or assisted living facility. This allows us to train in the environment where daily life actually happens, making the exercises and strategies more practical and meaningful.

Every program is designed and overseen by a Doctor of Physical Therapy, ensuring that your care is guided by clinical expertise and tailored to your specific goals, abilities, and medical history.
We also believe that aging does not mean slowing down. Our approach emphasizes strength training, balance training, fall prevention, floor recovery, and real-world functional activities that help you maintain your independence. Rather than simply helping you get back to baseline, our goal is to help you continue improving and doing the things you love with confidence.

Most importantly, we treat our clients like family. We take the time to understand your goals, communicate with family members when appropriate, and provide personalized support that goes beyond a typical healthcare experience. Our mission is simple: help you stay safe, strong, and independent for as long as possible.

Question 3

What’s the Difference Between Physical Therapy and Physiotherapy?

Accepted Answer

Physical therapy and physiotherapy are essentially the same profession. The terms are often used interchangeably depending on the country, region, or clinic preference. Both focus on improving movement, reducing pain, restoring function, and helping people stay active and independent.

At Flint Physiotherapy, we chose the word “physiotherapy” because it reflects our whole-body, movement-focused approach to care. Our treatments go beyond simple exercises and focus on helping older adults build strength, confidence, mobility, and long-term independence in their everyday lives.

Question 4

What can I expect at my first visit with Flint Physiotherapy?

Accepted Answer

Your first visit will last approximately 1 hour.
A comprehensive assessment and applicable treatment will be administered by one of our licensed physical therapists. 
They will be sure that you have a thorough understanding of your injury and limitations.
We will also educate you on an effective, efficient and personalized home exercise program to continue progress.

Question 5

What should I have ready for my first visit?

Accepted Answer

1. Driver’s License or photo ID
2. Insurance Cards (if using)
3. Wear comfortable clothes that allow you to move freely
4. Any exercise equipment that have used in the past or currently use.

Question 6

Who do you work with?

Accepted Answer

We primarily work with adults 65+ who want to stay independent, improve mobility, or recover after a fall, hospitalization, or decline in strength.

Question 7

What areas of the Valley do you go?

Accepted Answer

We are currently taking new clients in North Scottsdale, North Phoenix, Central Phoenix, Surprise, Glendale, Sun City, Sun City West, El Mirage and Waddell

If you live outside of these areas, please reach out and we can see what we can do, otherwise refer you to some other great mobile providers in your area!

Question 8

What do I wear?

Accepted Answer

Comfortable clothing you can move in, like workout clothes or something loose-fitting. Supportive shoes are helpful if we’ll be doing standing or walking activities.

Question 9

When can I schedule?

Accepted Answer

We offer flexible scheduling throughout the week. The easiest way is to book online or request a call, and we’ll find a time that works best for you.

Question 10

How many treatment sessions will I get?

Accepted Answer

This will be discussed with your therapist on your first session as this may fluctuate dependent on your limitations and deficits.

A plan of care typically ranges from 3-6 months.

Question 11

How long is each session?

Accepted Answer

The initial assessment is 60-90 minutes and follow up appointments are approximately 45-60 minutes.

Question 12

Is this home health?

Accepted Answer

No, this is not traditional home health. We are a mobile outpatient physical therapy and strength training service.

That means we provide the convenience of coming to your home, but with an outpatient-style focus on improving strength, movement, and long-term function...not just short-term recovery or homebound care requirements.

Question 13

Do You Take My Insurance?

Accepted Answer

We are currently contracted with Medicare. All other insurance plans are considered private pay at this time. If you have questions about your specific coverage or would like help understanding your options, please give us a call and we’d be happy to review the details with you.

Question 14

Do I need a referral?

Accepted Answer

No referral is needed to get started.

If you are using insurance, we will send your assessment to your physician for review and sign-off as required. We just ask that you keep your doctor informed that you’re beginning physical therapy with us.

Question 15

Should anyone else be present for the assessment?

Accepted Answer

It’s not required, but it can be very helpful, especially for adult children or caregivers who want to understand the plan and help support progress between visits.

Question 16

Do you help with balance and dizziness?

Accepted Answer

Yes, we provide balance training and vestibular therapy to improve stability and reduce dizziness.

Question 17

Can you help prevent falls?

Accepted Answer

Yes, fall prevention is one of our main focuses. We work on improving strength, balance, coordination, mobility, and reaction time, along with practicing real-life movements like walking, turning, navigating obstacles, and getting up from chairs.

One area that makes us different is that we also safely practice getting down to the floor and back up again when appropriate. Many people fear falling because they don’t know how they would get back up. Building this skill can improve confidence, reduce fear, and help people feel more independent in daily life.

Our goal is not just to reduce fall risk, but to help you move through life feeling stronger, safer, and more confident.

Question 18

What doesn't Flint do?

Accepted Answer

We don’t provide quick, one-size-fits-all exercise plans or high-volume home programs that feel overwhelming.

We also don’t rush sessions or take a “check-the-box” approach to care. Instead, we focus on personalized, hands-on treatment that’s practical, simple, and directly tied to real-life movement and independence.

Question 19

How long will I need help?

Accepted Answer

Most people start with a plan of about 4–8 weeks, depending on their goals and current level. After that, we also offer continued programs to help maintain progress and prevent any decline over time.

Frequently asked questions